about us
Thank you for your interest in 12th Street Burgers
We are more than just another fast food restaurant; we are a brand built on passion, quality, and a commitment to delivering exceptional customer experiences.
Created by an experienced F&B franchisee
Adam Khan, the founder of 12th Street Burgers, is no stranger to the food and beverage (F&B) industry.
With many years of experience as a multi-unit franchisee, Adam has operated some of the UK’s most highly regarded brands.
His journey began much like yours today: looking into franchise opportunities and wondering if entering the F&B sector was the right fit for him. After careful consideration, he decided it was.
Adam’s time as a franchisee taught him many invaluable lessons about the industry. He experienced first-hand the challenges and frustrations franchisees face when running multiple units, from managing staff to maintaining consistent customer experiences across locations.
Adam saw the opportunity for a new approach: a franchise model that truly supports its franchisees, with a focus on long-term success rather than short-term gains.
This was the catalyst for the creation of 12th Street Burgers.
Opening the first 12th Street Burgers diner
Adam’s vision was to create an American-themed casual diner, which perfectly blended the iconic charm of American cuisine and service with the innovative spirit and quality standards of British dining.
But it would offer more than just quality food; it would guarantee a genuinely enjoyable customer experience upon every visit and order.
Our maiden diner opened in Milton Keynes in 2020, with Adam and his team setting out to offer the very best burgers, chicken, and shakes in town. The response was overwhelmingly positive – customers simply loved the food and kept coming back for more.
This success validated Adam’s vision and proved that there was a demand for a high-quality, American-themed dining experience in the UK.
Growing the network through franchising
Since then, we have expanded to multiple locations across the UK through the establishment of a burgeoning franchise network.
Each new diner has reinforced our growing reputation for quality, innovation, and exceptional customer service. Franchisees’ menus are constantly evolving, but the premium ingredients, unique recipes, and bespoke sauces we use are steadfast and keep customers coming back for more.
How we set ourselves apart
We strive to provide a true taste and experience of America that stands out in the F&B market.
To distinguish ourselves in this competitive sector, we focus on three core pillars:
Partners and suppliers
We have established exclusive partnerships with leading suppliers and delivery partners to ensure we offer the very highest quality ingredients and service at the best possible prices.
Our commitment to using premium, fully traceable ingredients sets us apart and allows us to continuously innovate and excite our customers with new menu offerings.
Technology and innovation
We leverage cutting-edge technology to streamline and enhance franchisees’ operations.
The 12th Street Burgers app, state-of-the-art POS system, and incorporation of AI to inform decision-making allows you to offer personalised customer experiences and maintain exceptional standards.
People and the planet
Our focus on people extends beyond the customer experience. We believe in fostering an incredibly supportive community amongst our franchisees and staff, who are the beating heart of 12th Street Burgers.
We also encourage the use of local suppliers and are committed to sustainability. Almost all of our packaging is recyclable, and we continuously seek ways to reduce waste and improve our environmental footprint.